How We Use the Information You Provide
We use the information you provide to personalize the Club's website so that we can better meet your needs, fulfill your online order, facilitate customer service, and inform you of the Club's products and promotional offers. Our use of visitor information varies with the type of visit or transaction. For details about each transaction type, see When You Register, When You Make a Donation or Purchase a Membership, or When You Purchase Event Tickets.
When You Register
You may use some portions of www.commonwealthclub.org without registering or submitting any personally identifiable information. However, registration enables you to maintain your contact information and is required for ticket purchases.
If you choose to register, you will be asked to provide personally identifiable information that may include a user name and password, your name, email address, postal address, and telephone number. We store this information, along with your other preferences, on a secure server so that you need not re-enter it when you return to the website. When registering, if you select "Remember My Log-in," your information will be displayed automatically the next time you return to our website. You may review or change your account information at any time.
When You Make a Donation or Purchase a Membership
The Club will ask you to provide personally identifiable information necessary to process and service your donation or membership purchase online, which may include your name, billing and shipping addresses, telephone number, email address, and credit card number. Your credit card information will be temporarily stored on a secure server and used only for processing your online transaction. We will retain the personally identifiable information you provided for our records and to facilitate customer service. The Club does not share personally identifiable information with third-party organizations for their marketing or promotional use: (a) unless we obtain your prior consent, or (b) as part of specific programs or features for which you will have the ability to opt-out. By way of example, and without limitation, one such program may include sharing your information with other Bay Area cultural organizations through list exchanges designed to pair patrons with organizations whose work might interest them.
In certain cases, you may be asked for additional information required to complete and service your request, such as the names of the second adult in your household when purchasing a family membership.
When You Purchase Tickets
The Club will ask you to provide personally identifiable information necessary to process and service your ticket purchase, which may include your name, billing and shipping addresses, telephone number, email address, and credit card number. Your credit card information will be stored temporarily on a secure server and used only for processing your online transaction. We will retain the personally identifiable information you provided for our records, and to facilitate customer service. The Club does not share personally identifiable information with third-party organizations for their marketing or promotional use: (a) unless we obtain your prior consent, or (b) as part of specific programs or features for which you will have the ability to opt-out. By way of example, and without limitation, one such program may include sharing your information with other Bay Area cultural organizations through list exchanges designed to pair patrons with organizations whose work might interest them.
We welcome your participation on our blog. An email address is not required to post comments.
E-mail Communication Preferences
The Club regularly sends email newsletters to our registered visitors, and, on occasion, may send emails to other individuals in order to inform them of special events or promotions. Email recipients may opt out at any time by following the "unsubscribe" instructions included at the bottom of the email message.
E-mailing The Club
If you email the Club, your message and e-mail address may be saved by The Club. Any message, material, business information, ideas, concepts, or other information sent to the Club by e-mail will be treated as non-confidential and non-proprietary.
"E-mail Full Listing" Feature
If you use the Club's "E-mail Full Listing" feature, your friend's email address will not be retained or used in any way by the Club. The Club will not use the sender's email address in any way unless permission to do so is specifically granted. The recipient's email address will not be retained or used in any way by the Club. We will not share these email addresses with any third parties for marketing purposes.
This website uses "cookies," or small data files that are automatically sent to your browser from a Web server and stored on your computer's hard drive. The cookies we use do not contain any personally identifiable information about you; they are generally used to gather information to analyze web site traffic in order to improve our content and navigation, based on our visitors' online behavior. Aggregate cookie and tracking information may be shared with third parties. You may choose to set your browser so that it does not accept cookies. Most areas of www.commonwealthclub.org will function without cookies, but cookies are required if you wish to register, sign in, or place items in your shopping bag. For an optimal experience with our site, we recommend that you allow cookies.
Children Under 13 Years of Age
The Club takes special care to protect the safety and privacy of children. We do not knowingly collect personally identifiable information from children under 13 years of age.
The Club makes every reasonable effort to ensure the security of transactions that occur on this website. To maintain data accuracy, prevent unauthorized access, and ensure the correct use of information, we have put appropriate physical, electronic, and administrative procedures in place to safeguard and secure the information we collect online. We utilize SSL (Secure Socket Layer) technology, which encrypts our visitors' credit card numbers, names, and addresses. This web site is also a VeriSign Secure Site and and PCI DSS (Payment Card Industry Data Security Standard) compliant, which ensures security and protection of sensitive customer credit card information.
Third-Party Service Providers
The Club may engage reputable third-party vendors in order to help us manage our web site, process transactions, and allow us to better respond to the needs of our visitors. The Club requires its vendors to maintain the confidentiality and security of the information to which they are provided access, and restricts these vendors from using the information in any way without express authorization by the Club.
The Club's website contains links to other sites that can be accessed at certain places on this site. These sites contain information created, published and maintained by organizations independent of The Club. Unless specified by the Club, we do not endorse, approve, certify or control these external sites or any commercial product or service referenced therein. Nor does the Club guarantee the accuracy, completeness, efficacy or timeliness of information located therein.
Attn: Editorial Department
The Commonwealth Club of California
555 Post Street
San Francisco, CA 94102
This policy was last updated January 30, 2015.