Guest Services Intern

Here's an exciting opportunity to be in the presence of America's most prominent opinion leaders. The Commonwealth Club of California, America's premier public speaking forum, seeks a Guest Services Intern to work with the Guest Services Department.

Overview

The Guest Services Intern is responsible for communicating with members and the general public, ticket sales and merchandise information as well as the processing of these transactions. Accurate and timely entry of this information is crucial to the success of event sales. This position ensures that attendees have a great experience at The Commonwealth Club, ensuring that both members and potential members feel welcomed, appreciated and highly valued.

Duties

Answer the ticket sales phone and general phone lines Process ticket sales and merchandise orders Receive, sort and respond to ticket and merchandise mail and e-mail correspondence Assist with check-in, will-call distribution, and walk-up sales at on-site and off-site events Coordinate with the Membership Specialist and Box Office Manager on all work, and work with other departments as necessary

Hours

Volunteer shifts are available from 9-6, Monday through Thursday, and 9-2 on Fridays. Volunteers interested in helping later in the day should refer to our Box Office Intern position.

Background

Minimum of three years experience in Customer Service Bachelor's Degree preferred Experience with Microsoft Office Suite and databases such as Patron's Edge and Raiser's Edge Strong cash handling and telephone skills

Compensation

This is a volunteer position

How to apply

Send a cover letter and resume to jobs [at] commonwealthclub [dot] org with "Guest Services Intern" in the subject line or mail to:

Human Resources, The Commonwealth Club
595 Market Street
San Francisco, CA 94105

Submissions without cover letters will not be considered. NO PHONE CALLS PLEASE.

To apply for the program internship, please send a cover letter and resume to programs [at] commonwealthclub [dot] org.

 

The Commonwealth Club of California is a nonprofit, nonpartisan public forum.